Our services are covering hospital-wide and it includes the following sections
Document Control Section
Internal Quality Audit Section
Committee Section
Statistics & Data Analysis Section
The Department is in charge of
Document control section is responsible for initiating all documents in relation to the hospital quality management system, also all updates and changes in relation to the documents of the system
The department co-works with the General Manager/Director of Operations in overviewing the committee functions and its follow-up.
By default in charge of the risk management of the organization & this includes:
Related hospital indicators
Related processes of Occurrence Variance Reporting (OVR)
Sentinel events (RCA)
Customer satisfaction questionnaires
Regular internal audits of the hospital
Reviewing patients’ complaints on monthly basis.
Comprises Performance Improvement for all departments/units/centres services organizational-wide, covers all staff &processes use to treat & manage patients.